Terms & Conditions

Please read these terms and conditions carefully before using our website.

Welcome to the official website of Sobera Foundation. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, to the extent permitted by applicable law. These Terms are intended to help ensure that the website is used in a lawful, safe, respectful, transparent, and responsible manner. 1. About Sobera Foundation Sobera Foundation is a charitable organisation working towards social welfare, humanitarian causes, animal welfare, community support, and other charitable objectives through various programmes, initiatives, awareness activities, support services, and community outreach. Our activities may include support for people and communities in need, food distribution, animal welfare and animal-feed support, healthcare-related initiatives, education and awareness programmes, rehabilitation, emergency assistance, and other charitable activities undertaken in accordance with the Foundation's objectives and applicable laws. The activities, programmes, and initiatives of the Foundation may change from time to time depending on community needs, available resources, applicable requirements, and the Foundation's charitable objectives. 2. Acceptance of These Terms By accessing or using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations. If you do not agree with these Terms, you should discontinue your use of the website. If you are using the website on behalf of an organisation or another person, you represent that you are authorised to do so and to accept these Terms on their behalf. 3. Lawful Use of the Website You agree to use this website only for lawful and legitimate purposes. You must not: - Use the website for fraudulent, unlawful, abusive, or misleading activities; - Attempt to gain unauthorised access to the website, servers, systems, databases, or other technical infrastructure; - Attempt to interfere with or disrupt the security, functionality, or operation of the website; - Upload, transmit, distribute, or introduce viruses, malware, malicious code, or other harmful material; - Use the Foundation's name, logo, identity, or materials in a misleading or unauthorised manner; - Submit false, misleading, fraudulent, or unauthorised information; - Attempt to impersonate the Foundation, its representatives, staff, volunteers, donors, beneficiaries, or any other person; - Copy, scrape, reproduce, distribute, or commercially exploit website content except as permitted by law or with appropriate permission; or - Use the website in any manner that may cause harm to the Foundation, its users, beneficiaries, donors, service providers, or other persons. The Foundation reserves the right to take appropriate action where misuse of the website is identified, subject to applicable law. 4. Website Information and Content Sobera Foundation makes reasonable efforts to keep the information published on the website accurate, relevant, and useful. However, website content may be updated, changed, corrected, or removed from time to time. Information on the website is provided for general informational, charitable, awareness, and outreach purposes and should not necessarily be treated as a complete representation of every programme, service, activity, outcome, or future initiative of the Foundation. The Foundation does not guarantee that all website content will always be complete, current, uninterrupted, or free from errors. Sobera Foundation reserves the right to modify, update, suspend, restrict, or discontinue any part of the website or its content, temporarily or permanently, where reasonably necessary. 5. Donations Donations made through the website are voluntary contributions intended to support the charitable and welfare objectives of Sobera Foundation. Donors are responsible for providing accurate information when making a donation, including information required for payment processing and, where applicable, issuance of donation receipts or other documentation. Where applicable, donation receipts and tax-related documentation will be issued in accordance with applicable laws, regulatory requirements, and the eligibility of the donation and donor. All donations are subject to the Foundation's Refund & Cancellation Policy, which forms part of the website's terms relating to donations. Nothing in these Terms is intended to override any mandatory right or protection available to a donor under applicable law. 6. Use and Allocation of Donations Unless a donation is expressly accepted by Sobera Foundation for a clearly designated and accepted purpose, the Foundation may use or allocate donated funds towards the charitable purposes and activities where the Foundation considers the need to be greatest. This may include responding to changing community needs, emergencies, welfare requirements, operational needs connected with charitable activities, and other activities falling within the Foundation's charitable objectives. Where a donation is expressly accepted for a specific designated purpose, the Foundation will handle such donation in accordance with the applicable terms and requirements relating to that purpose. 7. Payment Processing and Third-Party Services Online donations and payments may be processed through third-party payment gateways, banks, UPI providers, card networks, or other payment service providers. Such third-party services may be subject to their own terms, conditions, privacy policies, security procedures, and transaction requirements. Sobera Foundation does not control the independent systems or operations of third-party payment providers and, subject to applicable law, is not responsible for failures, delays, interruptions, or errors caused solely by such third-party systems. Any payment-related issue may also need to be addressed with the relevant bank, card issuer, UPI provider, payment gateway, or financial institution. 8. Privacy and Personal Information Sobera Foundation may collect and process personal information when users interact with the website, submit forms, contact the Foundation, make donations, request services, or otherwise use features of the website. Such information will be handled in accordance with the Foundation's Privacy Policy and applicable data-protection and privacy laws. Users are responsible for ensuring that information submitted by them is accurate and lawful and that they have the necessary authority to provide information relating to another person, where applicable. The Foundation will take reasonable measures to protect information under its control, subject to the limitations and requirements of applicable law and the involvement of third-party service providers. 9. Intellectual Property Rights Unless otherwise stated, the content and materials available on this website, including text, photographs, graphics, designs, artwork, logos, page layouts, and other original materials, may be protected by applicable intellectual property laws, including copyright and, where applicable, trademark or other proprietary rights. The Copyright Act, 1957 is India's principal copyright legislation. Nothing on this website grants any person an automatic licence or ownership right over the Foundation's intellectual property. You must not reproduce, copy, modify, publish, distribute, transmit, sell, commercially exploit, or create derivative works from protected website materials without appropriate permission, except where such use is expressly permitted by applicable law. Third-party names, logos, trademarks, photographs, or materials appearing on the website may belong to their respective owners and remain subject to their applicable rights. 10. User-Submitted Information and Communications Where the website allows users to submit information, messages, feedback, enquiries, applications, photographs, documents, or other material, users must ensure that such submissions are lawful, accurate, and do not infringe the rights of any other person. Users must not submit content that is fraudulent, defamatory, unlawful, abusive, threatening, discriminatory, invasive of privacy, or otherwise prohibited by applicable law. The Foundation may review, retain, use, remove, or respond to submitted information as reasonably necessary for legitimate organisational purposes and in accordance with applicable law and the Foundation's Privacy Policy. 11. Third-Party Websites, Links and Services The website may contain links to third-party websites, payment gateways, social-media platforms, external services, or other resources. Such links are provided for convenience, information, or operational purposes. Sobera Foundation does not control third-party websites or services and, subject to applicable law, is not responsible for their content, availability, security, privacy practices, terms, policies, or actions. Accessing a third-party website or service is at the user's discretion and may be subject to that third party's own terms and policies. 12. Healthcare and Professional Advice Disclaimer Information provided through this website relating to healthcare, wellbeing, rehabilitation, education, legal matters, financial matters, or other professional subjects is intended primarily for general awareness, information, and charitable outreach purposes. Unless expressly stated otherwise, such information is not a substitute for professional medical, psychological, legal, financial, or other qualified professional advice, diagnosis, or treatment. Individuals requiring professional assistance should consult an appropriately qualified professional or relevant authority. The Foundation does not provide professional advice merely by publishing general information on this website. 13. No Guarantee of Outcomes Sobera Foundation makes reasonable efforts to carry out its charitable activities responsibly and in accordance with its objectives. However, the Foundation does not guarantee any particular outcome, result, assistance, benefit, service availability, programme participation, or individual outcome merely because information or an initiative is described on the website. Charitable programmes may depend on available resources, eligibility, urgency, location, operational capacity, third-party support, and other relevant circumstances. 14. Website Availability and Security Sobera Foundation will make reasonable efforts to maintain the availability and security of the website. However, the website may occasionally be unavailable or interrupted due to maintenance, technical problems, network failures, cyber incidents, third-party service interruptions, force majeure events, or other circumstances beyond the Foundation's reasonable control. No website can be guaranteed to be completely secure, uninterrupted, or free from all technical risks. 15. Limitation of Liability To the maximum extent permitted by applicable law, Sobera Foundation shall not be liable for losses or damages arising solely from temporary website unavailability, technical interruptions, third-party services, external links, or reasonable reliance on general information published on the website. Nothing in these Terms is intended to exclude, restrict, or limit any liability, right, remedy, or protection that cannot lawfully be excluded, restricted, or limited under applicable law. Where liability cannot legally be excluded, it shall be limited only to the extent permitted by applicable law. 16. Indemnity To the extent permitted by applicable law, a user may be responsible for losses, claims, liabilities, costs, or reasonable expenses arising from the user's unlawful use of the website, violation of these Terms, fraudulent activity, or infringement of another person's rights. Nothing in this section shall require a user to indemnify the Foundation to the extent such requirement would be prohibited or unenforceable under applicable law. 17. Suspension or Restriction of Access Sobera Foundation may temporarily suspend, restrict, or terminate access to all or part of the website where reasonably necessary for security, maintenance, investigation of misuse, protection of users, protection of the Foundation, or compliance with applicable law. Where reasonably practicable and appropriate, the Foundation may provide notice, but immediate action may be taken where necessary to protect the website, users, or legal interests of the Foundation. 18. Changes to These Terms Sobera Foundation may update or amend these Terms & Conditions from time to time to reflect changes in applicable laws, regulations, website functionality, payment systems, regulatory requirements, or the Foundation's operational practices. The updated version will be published on the official website and will display the revised effective date. Where legally required, the Foundation will provide any additional notice or obtain any required consent. Your continued use of the website after updated Terms are published may constitute acceptance of the updated Terms to the extent permitted by applicable law. 19. Governing Law These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any dispute arising in connection with the website or these Terms shall be subject to the jurisdiction of the courts or competent authorities having jurisdiction under applicable Indian law. Nothing in this clause is intended to deprive any person of a mandatory right or remedy available under applicable law. 20. Severability If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a competent authority or court, that provision shall be interpreted or modified to the minimum extent necessary to make it lawful and enforceable, where legally possible. The remaining provisions shall continue to remain effective to the extent permitted by law. 21. Entire Agreement These Terms, together with the Foundation's applicable Privacy Policy, Refund & Cancellation Policy, and any other policies expressly incorporated by reference on the website, constitute the terms governing the relevant use of the website and its services, subject to applicable law. If any conflict exists between these Terms and a mandatory requirement of applicable law, the applicable law shall prevail. 22. Contact Us For questions regarding these Terms & Conditions, donations, programmes, website use, or other matters relating to Sobera Foundation, users may contact the Foundation through the contact information published on the official website: https://soberafoundation.org Please provide sufficient information in your enquiry to enable the Foundation to understand and respond to your request appropriately. --- Sobera Foundation Serving with compassion. Supporting with dignity. Creating positive change. Every contribution can become someone's hope. Every act of kindness can make a difference.
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